Thanks for visiting our site

Your Position:Home> Support >About Us

DUKABEL - CABLES & ACCESSORIES


PHYSICS NOT VOODOO

The best cable is the one that least affects the reproduction quality of the Hi-Fi or video chain and transmits the original signal with the minimum loss. And we have been fighting for this for over four decades. With products we have developed ourselves and our own cable manufacturing unit in which most cables from our Reference and Excellence quality levels are manufactured. Perfect performance instead of unnecessary losses. Physics instead of voodoo – that is our credo.

 

High-Standard Product Manufacturing - Every product is built with heart from customer’s point of view.

  • We focus on existing problems of other brands so as to design items which you can purchase with confidence and use with no worries. 

  • Pursuing perfect products to make your life easier, before batch production, everyone in DuKabel Product Team act as a customer to test the product in various devices, models and environments. They analyze any possibility to make it better than the market standard. The products will be upgraded at least three times like this. 

  • For the quality control during production, we guarantee that each product will go through at least two full inspections and two sampling inspections before being sent to Amazon warehouse. 

     

Excellent Customer Service - We are here to guarantee you 100% customer satisfaction. Simply contact us via support(at)dukabel.com and leave the others to us. Friendly and satisfactory response is available within 24 hours. 

 

Trustworthy Lifetime Warranty - All DuKabel products are backed by our lifetime warranty with all costs covered during your lifetime replacement process. No matter when your product goes wrong, we’ll take full responsibility for it. 

About DuKabel:

DuKabel, More Than Cable, Premium Cable Brand, Your Choice Of Durable Cables.

DuKabel offer premium 3.5MM audio cables, Type-C/Mini DP/DisplayPort cables, USB Hubs for pc/notebook/ps4/xbox/cellphone.

 

What can DuKabel do for you?

 

45-day money-back guarantee for ANY reason
For 30 days after the date of purchase, return your undamaged DuKabel product and receive a full refund for ANY reason.

 

12-month warranty for quality-related issues
For 12 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND including the return shipping cost within the country of purchase. Reminder: Be sure to use your product as directed.

 

Limitations and notes
• To receive the 45-day money-back guarantee, you are responsible for the cost of shipping the product back to us as long as it's not a quality-related issue.
• Warranty-related shipping costs are only covered in the country of purchase. If outside the country of purchase, you can either pay the return shipping cost or receive a 50% refund of the item’s purchase price.
• If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return.
• For warranty details on our cases and screen protectors, please refer to the product's detail page.